WIFE TEXTS HUSBAND ON A COLD WINTER MORNING, “WINDOWS FROZEN.” Husband texts back, “Pour some lukewarm water on it.” WIFE TEXTS BACK 5 MINUTES LATER, “COMPUTER REALLY SCREWED UP NOW.” I am absolutely crazy for communication! I LOVE IT. I have been called a “Communication Geek” by one of my clients because of my passion

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Welcome to My Blog.

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Dealing with conflict can be one of the most challenging aspects of communication even for the most skilled communicators. It is by far the topic I am most frequently asked about during my programs and presentations. For many people, the mere thought of conflict causes a lot of stress and some will go to any

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