I was walking through a store today and for some reason I started noticing the facial expressions of the people around me. It was amazing how much I was assessing and interpreting based strictly on their facial expressions. It got me thinking about how unconscious most of us are to the expression on our faces

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If you are like most people the holiday season brings a lot of added stress and anxiety to your life.  There is so much pressure to get it right; to have it be perfect (whatever that means). Let’s face it; you already have a full life. Adding twenty to a hundred new items on your

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Ineffective communication and miscommunication costs businesses millions and millions of dollars each year. Everything from incorrect orders, to inefficient processes, to people becoming disengaged and reducing productivity, to delivering something to a wrong address – these are just a few examples of how miscommunication and ineffective communication negatively impact the bottom line in business.  I

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That’s right, I said it. Setting goals is B.S. (Barely Sufficient) There is so much hype to set goals and objectives as we move into the New Year . It is as if people have magical thinking when it comes to goal setting. There is nothing wrong with setting goals however the act of setting

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You have to do it yourself.” I hear this all the time. It is a common complaint. Another version is, “It’s just easier to do it myself than to explain it to someone.” These statements are either given as an excuse not to delegate or as a put down of another person, i.e., the other

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The key to resolving Intergenerational Communication Issues is to first discover what are your underlying attitudes and beliefs about the other generations at your workplace? Do you ever think any of these thoughts or have any of these beliefs: These “kids” think they know everything This younger generation has a sense of entitlement “They” don’t

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