Articles by Lisa Giruzzi

Have you ever heard that or even said that? Perhaps you were talking about your employees or maybe even your children? If you have ever been exasperated because you felt ignored, dismissed, misinterpreted or not heard, you are not alone.  The reason it is so frustrating is because you probably think there is nothing you

The reason we can’t get along is because people like being right more than almost anything. And when I say people I mean you. I also mean me. I mean EVERYONE. I know what you are saying to yourself right now, “Not me! Sure, I know people who are like that but not me!”  That

Work Sucks! If you have ever heard this or thought this, I am sorry. No one should ever feel that way. Work is such a big part of our lives having a negative experience day-in, day-out is a terrible way to live. What’s worse is people often feel helpless to change it and trapped because they can’t

When you don’t trust your own communication skills it can impact your ability to communicate effectively because you are tentative and hesitant, or worse, withdrawn and unwilling to risk communicating. In essence, you are afraid to upset the apple cart for fear you can’t put it back together again… kind of like all the king’s

Here is what a big but looks like… I would accomplish that BUT… I really want to BUT… I was going to BUT… Buts are another way of saying, “I have identified a barrier or roadblock on the pathway to achieving my goal and I don’t know how to overcome it or I don’t think

This is a good question. My answer: As many times as it takes to produce the result you want produced. Communication is a very complex phenomenon. However, we rarely think about it that way. What’s more common is to think, I spoke, he/she/they heard. That’s it. Communication complete. That’s insufficient for effective communication. Consider we