Ineffective communication and miscommunication costs businesses millions and millions of dollars each year. Everything from incorrect orders, to inefficient processes, to people becoming disengaged and reducing productivity, to delivering something to a wrong address – these are just a few examples of how miscommunication and ineffective communication negatively impact the bottom line in business.  I

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That’s right, I said it. Setting goals is B.S. (Barely Sufficient) There is so much hype to set goals and objectives as we move into the New Year . It is as if people have magical thinking when it comes to goal setting. There is nothing wrong with setting goals however the act of setting

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You have to do it yourself.” I hear this all the time. It is a common complaint. Another version is, “It’s just easier to do it myself than to explain it to someone.” These statements are either given as an excuse not to delegate or as a put down of another person, i.e., the other

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The key to resolving Intergenerational Communication Issues is to first discover what are your underlying attitudes and beliefs about the other generations at your workplace? Do you ever think any of these thoughts or have any of these beliefs: These “kids” think they know everything This younger generation has a sense of entitlement “They” don’t

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Maybe often seems like the sensible answer, neither yes nor no.  It’s a safe answer, isn’t it?  Maybe can take many forms. Statements such as “I’ll think about it,” “I have to check my calendar,” “I don’t want to commit then disappoint,” “I don’t want to make a mistake,” I’ll wait and see,” keep us

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“You’ve got to ask. Asking is, in my opinion, the world’s most powerful and neglected secret to success and happiness.” ~ Percy Ross, Philanthropist and Entrepreneur Somewhere along the way, being a “lone ranger” became revered. Going solo became the ideal. The irony is, it is virtually impossible to accomplish anything alone. There is always

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